Returns & Exchanges
At Whyte Bikes, we want you to be fully satisfied with your performance gear. If your purchase isn't the perfect fit for your ride, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original boxes, ensuring all tags are attached and bikes are disassembled according to our safety guide.
Ship to Whyte HQ
Print your prepaid shipping label and drop the package off at any authorized courier location or schedule a professional bike collection.
Inspection and Refund
Our technical team will inspect your return for quality assurance, and your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing